Commonly Asked Questions:

How long does it take for orders to ship?

Orders placed before 2pm EST are shipped same day. Orders placed after 2 are shipped next day. Standard shipping is 1-5 business days depending on proximity to our warehouse (Brooklyn, NY). We also offer expedited shipping at checkout. (Please allow extra time for orders being shipped to Alaska and Hawaii.)

How much do you charge for shipping?

The shipping fee is calculated at checkout. For orders over $35 we offer free standard shipping (excluding Alaska and Hawaii)

Do you ship internationally?

We do not currently offer international shipping but feel free to hit us up in the "Contact Us" section for international-related inquiries.

My order arrived too late...

If you paid for expedited shipping and your order arrives later than the promised date we will refund your cost of shipping. If because of the delay you no longer have any use for the unopened products, we will issue you a return label and a full refund upon receipt of the item.

What is your return policy?

We are confident that you will love our products and come back for more. But if you are unhappy with the quality of the product or the packaging is defective reach out to us and we will arrange a free return/refund up to 45 days after the order has been placed. For any other situations feel free to reach out to us and we will help you the best we can.

I returned my order, when can I expect a refund?

Generally refund take about 1-5 business days depending on your provider to reflect in your account. If 5 days pass and you still don't see your refund reach out to us so we can sort it out for you.

I received the wrong item. What do I do?

If what you receive doesn't reflect what you ordered please let us know and we'll have the correct item(s) sent out to you asap.


I would love to partner with Yukon Glory. Who do I contact?

If you would like to collaborate with or feature Yukon Glory on social, web, blog, etc., please reach out to us at marketing@yukonglory.com

Who do I contact for wholesale inquiries?

If you would like to sell our products in your store, on your website or simply have a general wholesale inquiry you can contact us at marketing@yukonglory.com

Help, I forgot my password!

You can reset your password on your account by clicking forgot password on the sign in page. If you are having trouble just let us know and we'll help you reset it.

How do I contact you?

For all general information you can contact us through our contact us page or email us at cs@yukonglory.com You can also call us at the number listed on the home page.