Orders placed before 2pm EST are shipped same day. Orders placed after 2pm are shipped next day. Standard shipping is 1-5 business days depending on proximity to our warehouse (Brooklyn, NY). We also offer expedited shipping at checkout. (Please allow extra time for orders being shipped to Alaska and Hawaii.)
FAQ
Commonly Asked Questions:
How long does it take for my order to ship?
How much do you charge for shipping?
The shipping fee is calculated at checkout. For orders $60 and up we offer free standard shipping (excluding Alaska and Hawaii)
Do you ship internationally?
We do not currently offer international shipping but feel free to hit us up on our contact page for international-related inquiries.
My order arrived too late...
If you paid for expedited shipping and your order arrives later than the promised date we will refund your cost of shipping. If because of the delay you no longer have any use for the unopened products, we will issue you a return label and a full refund upon receipt of the item.
What is your return policy?
We are confident that you will love our products and come back for more. But if you are unhappy with the quality of the product or the packaging is defective reach out to us and we will arrange a free return/refund up to 45 days after the order has been placed. For any other situations feel free to reach out to us and we will help you the best we can.
I returned my order, when can I expect a refund?
Generally refund take about 1-5 business days depending on your provider to reflect in your account. If 5 days pass and you still don't see your refund, reach out to us immediately so we can sort it out for you.
I received the wrong item. What do I do?
If you received the wrong product please let us know and we'll have the correct item(s) sent out to you asap.
General
I would love to partner with Yukon Glory. Who do I contact?
If you would like to collaborate with or feature Yukon Glory on social, web, blog, etc., please reach out to us at marketing@yukonglory.com
Who do I contact for wholesale inquiries?
If you would like to sell our products in your store/website, or have any wholesale-related inquiries, please check out the Yukon Glory Wholesale Portal.
Help, I forgot my password!
You can reset your password on your account by clicking forgot password on the sign in page. If you are having trouble just let us know and we'll help you reset it.
How do I contact Yukon Glory?
Send us an email at cs@yukonglory.com, or visit our contact page for more ways to connect.